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AI is transforming how users interact with content on the internet, no longer depending solely on Google searches. They now use AI platforms like ChatGPT, Gemini, Claude, Perplexity, and CoPilot to get answers, with even public search engines now delivering AI-generated answers. At its core, this signifies a huge shift from link-based search to answer-first discovery, which requires more than traditional SEO.
Brands that do not keep up with optimisation efforts for these platforms are losing visibility and engagement from users that are most likely to convert. At Orange Health Digital we help our clients adapt with evolving AI search optimisation frameworks including Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO).
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Failure to optimise content across AEO and GEO is no longer an option for healthcare and pharma brands as consumers continue to move towards these platforms. Data indicates that over 3 billion people now use AI-generated answers every month, with AI-powered platforms receiving more than 500 billion queries each year. This trend is only expected to accelerate in the coming years as some reports predict a 40% shift towards AI-based informational searches by 2027. Here’s how our AEO & GEO services can help your brand:
Crafting long-form content that is well-structured for AEO and GEO with clear H2s, H3s, FAQs, and citations makes it easier for platforms to find short, extractable answer blocks. This leads to consistent brand naming, which is why some case studies report very large percentage lifts versus low baselines. Not surprisingly, cross-platform AEO optimisation has been found to increase brand visibility by 280% on average across AI engines like ChatGPT and Perplexity.
Early adopters gain a significant edge over their competition as they fill a content gap with AI-friendly concise, authoritative, well-structured, and citable information that can be easily extracted for answers. This increases the number of prompts that showcase your brand, creating opportunities for multi-fold traffic gains. This is demonstrated in case studies, which show that brands capture 3.4x more traffic from early AI search adoption, with higher brand mention rates. GEO methods can also boost visibility by up to 40% on diverse queries.
AI-referred visitors often convert at higher rates than traditional organic search traffic because AI engines do a large part of the research, filtering, and decision-making for users, whereas in the past they would need to look through several pages of search results for relevant health answers. This is why AI traffic converts at 27% (vs. 2.1% for regular search), a 12.8x lift, due to higher intent and trust in the cited brand. LLM-referred visitors convert at 2x the rate in one-third the sessions compared to organic traffic. Other studies confirm 45% higher rates from AI search overall.
Some case studies report Customer Acquisition Cost (CAC) reductions in the range of 40% to 60% with AEO and GEO strategies as compared to traditional paid advertising used to achieve similar levels of brand exposure, making them far more efficient. This is because such an approach creates durable, sustainable content that can continue to earn high-intent referrals from AI platforms without the recurring expense of paid advertising.
As a digital marketing agency that specialises in healthcare, Orange Health Digital is uniquely positioned to help brands adapt to the new world of generative AI. With over 10 years of experience in healthcare digital strategy, we’ve seen the landscape evolve over the years and our team of professionals and our processes combine clinical rigor with patient-centric AI content design. With a sound understanding of healthcare regulatory frameworks and the inner workings of platforms such as ChatGPT, Google AI Overviews, Gemini, Microsoft Copilot, and Perplexity, we integrate our AEO & GEO services into the broader SEO and digital strategy of brands to boost visibility.
We begin by evaluating your existing content to gauge its preparedness and current visibility with AI-driven discovery. This includes reviewing your site structure, content quality, answer clarity, schema usage, and technical readiness to identify what is helping or hurting your visibility in AI search environments. This assessment is the first step towards a clear roadmap for brands to build an effective AEO and GEO strategy.
Our team of experts creates content that works for both humans and AI platforms, which means that the focus is on credibility and visibility. We create evidence-based, regulatory compliant, authoritative content that’s easy to extract, and written in formats that support answer-first discovery, citations, and topical relevance across AI platforms.
We research and identify conversational, high-intent healthcare queries that your audience is asking through every stage of their journey, mapping them to topics that are most relevant to your brand. This helps with the creation of content strategies that reflect real search while maintaining structured content clusters so that it’s easier for AI platforms to recognise your expertise and extract relevant answers.
We follow an answer-first optimisation approach that requires clear, accessible information, directly answering queries and providing summaries, so that AI platforms quickly identify the main takeaway and include your content in its responses and citations. This focus on structure and clinically sound messaging also resonates well with healthcare audiences, improving overall readability as well as visibility.
We implement healthcare-specific schema with structured data layers to clearly define your area of expertise and credibility, making it easier for both search engines and AI platforms to discover and cite your pages. Structuring that clearly includes headers, extractable direct answers, FAQs, authorship, citations, reviewer tags, and organisation details are better suited for indexing, richer search interpretation, and stronger visibility in answer-based results.
It’s easier to optimise a site for AEO and GEO when you already have a strong technical foundation. This is critical as structured data and schema markup will only get you so far with search and AI engines if your site is plagued by technical problems. A strong technical foundation aims to improve indexability, internal linking, site and page speed, page structure, semantic HTML, and AI crawler compatibility so that AI engines are more likely to process and cite your content accurately.
As AI search is rapidly evolving, it’s important to monitor performance, constantly tracking and reporting brand mentions and citations in AI-generated responses across platforms like ChatGPT, Perplexity, and CoPilot, while comparing it to competitors in the same health space. This includes tracking query variations, clicks, and conversions so that you can respond swiftly and decisively to changes in platform behaviour, ensuring continued visibility.
Whether your target audience includes patients, caregivers, doctors, or other stakeholders, it’s important to recognise that although they may start their journeys on Google, they’re increasingly likely to use AI tools, answers, summaries, and conversational queries to find what they’re looking for. This makes single channel visibility wholly inadequate for modern healthcare and pharma brands. Our role is to help your brand overcome these limitations to increase visibility across platforms.
AEO and GEO optimisation of healthcare content has an added layer of complexity as your content must demonstrate medical expertise and helpfulness, while also complying with the regulatory frameworks like YMYL and EEAT as well as guidelines from health agencies such as the US FDA, EMA, CDSCO, and MHRA. With experience working in digital healthcare marketing for over a decade, our team combines communication expertise, in-depth medical knowledge, compliance awareness, and out-of-the-box thinking to create content that doesn’t just rank but also serves real world needs, ensuring high visibility.
At Orange Health Digital, we take pride in working with patients, healthcare providers, and pharma brands to fill digital healthcare gaps so that every brand can reach a larger and more relevant audience. This allows you to have a more significant real-world impact in relevant therapy areas, improving medical outcomes for everyone. With long-term client partnerships spanning over ten years, our teams are well-versed with the complexity of the healthcare sector, the regulatory landscape, and the rapid pace of innovation in digital search and AI discovery. With this degree of specialisation, we understand the unique needs of different healthcare brands and pharma companies, helping them stay ahead of the curve.
With specialists including qualified medical writers and clinical advisors as well as healthcare SEO experts and healthcare brand strategists, we recognise the need for a nuanced approach in healthcare communication, from patient education to compliance-led messaging. Our work is guided by years of industry experience, regulatory awareness, and audience understanding, ensuring that content strategies are relevant, responsible, and impactful.
As a data-driven marketing agency, our approach is firmly grounded in performance. We use a variety of analytical tools to monitor and better understand content performance with search behaviour, AI visibility tracking, attribution modelling and content gap analysis so that we can make meaningful and responsive changes that ensure continued visibility and growth.
As we’ve watched different platforms develop and evolve, we’ve learned how to work efficiently to optimise visibility across traditional search engines and AI platforms. Instead of taking a siloed approach for SEO and AEO optimisation, we create unified strategies so that they complement each other, to support brand discoverability across search engines, AI answer tools, and emerging platforms.
While Search Engine Optimisation (SEO) has always been focused on improving the rankings and visibility in search results from search engines like Google, Answer Engine Optimisation (AEO) is concerned with your content’s presence and visibility in AI-answers, adding and modifying elements that affect content discovery and citation across AI platforms like ChatGPT and Gemini.
What this means is that SEO boosts visibility across standard search results pages through its focus on SEO features including crawlability, metadata, site and page structure, topical authority, backlinks, and keyword optimisation. On the other hand, AEO boosts discoverability across AI-generated answers through a focus on content structuring that includes extractable direct answers and FAQs.
As more users are coming to rely on AI-generated summaries and answers instead of looking solely at search results, AEO works to complement SEO. While technical excellence and authority are built up through SEO efforts, AEO ensures that AI-platforms don’t just trust your content but that it’s easy to discover and ready-to-use for AI-generated answers. This is why it’s best to work with a digital healthcare marketing agency that has expertise in SEO, as well as AEO and GEO.
AEO services include all content optimisation efforts that seek to structure and refine content so that it has greater visibility in AI-generated answers from platforms such as ChatGPT, Google AI Overviews, and Copilot. These services include structuring data for AI platforms, clarity and credentials, and extractable answers.
AEO builds on the foundation of SEO, but it is different and complimentary. SEO is focused solely on rankings in search engine results, while AEO uses additional structure, schema, and answer-first content that works best with modern generative AI platforms.
Generative Engine Optimisation or GEO is aimed specifically at discoverability through generative AI models, which is not very different from AEO as this also focuses on AI-generated answers. They also use similar processes including structure, credibility, and topical expertise for optimisation but GEO extends beyond answers, also focusing on citations and recommendations in conversational AI responses.
While AEO and SEO are separate, there is considerable overlap, making it important to develop consolidated content strategies that fix and leverage SEO to also improve AEO efforts for high visibility across AI platforms. They work together, supporting both traditional rankings and AI-generated answers, while gaps in either adversely affect overall performance.
Healthcare and pharma brands need to meet the demand for fast, direct, reliable, and practical answers among users who are turning to AI-powered search. This is the only way to stay competitive with zero-click results, ensuring that your brand is visible to users who are asking the most relevant questions about your area of expertise, services, or products.
Depending on the technical readiness and quality of existing content, as well as competitor presence in the space, AEO efforts can require several months to begin producing results. Typically, improvements are seen within a few months of consistent optimisation.
Monitoring AEO performance involves tracking various parameters including question-based query performance analysis, qualified lead quality, brand search increases, and competitive citation analysis across major AI platforms. As both SEO and AEO have cumulative benefits, significant results only become visible gradually as your brand builds trust and authority over time.
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